Simple Fixes For Bad Battery Connections
Protect Your Fuel Tank and Pump With Delphi Technologies
Misfire Codes After A Spark Plug Replacement (Video)
FRAM® Provides Next-Level Engine Protection for the Summer
Auto Value, Bumper to Bumper Tech OTY Finalists Named
Simple Fixes For Bad Battery Connections
Protect Your Fuel Tank and Pump With Delphi Technologies
Misfire Codes After A Spark Plug Replacement (Video)
FRAM® Provides Next-Level Engine Protection for the Summer
Auto Value, Bumper to Bumper Tech OTY Finalists Named
Sponsored By Carter Fuel Systems
Sponsored By NGK Spark Plugs
Smooth Roads Ahead: Making Wheel Bearing Jobs Work for Your Shop
Sponsored By BCA Bearings by NTN
Wheel bearings are safety-critical components which feature precision engineering, robust construction, and a long service life. However, all wheel bearings will eventually need to be replaced. Wheel bearing or hub assembly replacement can present a number of challenges to technicians. This could be due in part to bearing design, construction, corrosion buildup, and/or replacement parts selection.
During this 45-minute webinar we will discuss:
Speakers Matt Gorski, Manager of Product Development, NTN Bearing Corporation of America Divjot Singh, Applications Engineer, NTN Bearing Corporation of America Brian Sexton, Automotive Technical Writer, Babcox Media
Sponsored By BCA Bearings by NTN
Sponsored By Carter Fuel Systems
ShopOwner includes technical and management content and is free to download and read.
The knock sensor is not the only sensor responsible for detecting engine knock.
Throttle-by-wire systems proactively manage the air and fuel going into the combustion chamber.
Underhood Service targets repair shops that derive 50 percent or more of their revenue from the service and repair of under-the-hood systems. The expanding amount of knowledge and capital needed to keep up with technological advances has led these shop owners to concentrate on underhood systems, while also offering preventive maintenance services on most major vehicle systems. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Underhood Service and the Underhood Service eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
Underhood Service targets repair shops that derive 50 percent or more of their revenue from the service and repair of under-the-hood systems. The expanding amount of knowledge and capital needed to keep up with technological advances has led these shop owners to concentrate on underhood systems, while also offering preventive maintenance services on most major vehicle systems. By subscribing, you’ll receive the ShopOwner digital edition magazine (12 times/year) featuring articles from Underhood Service and the Underhood Service eNewsletter (twice weekly). Access to digital editions, contests, news, and more are ready for you today!
ByUnderhood Service Staff Writers on Mar 17, 2022
ByUnderhood Service Staff Writers on Jul 6, 2022
ByUnderhood Service Staff Writers on Jun 8, 2022
ByUnderhood Service Staff Writers on Apr 12, 2022
High underhood temps, increased power demands and vibration can damage alternators or starters. Sponsored by ACDelco.
Don’t settle for “almost” - it matters where the engine is manufactured or remanufactured. Sponsored by ACDelco.
Brake pads are thoroughly developed to produce the best result. This video is sponsored by ZF Aftermarket.
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Norko credits an important mentor in his career for helping him learn the key to being a successful sales professional.
When Brian Norko, senior vice president – commercial business operations, NGK Spark Plugs (U.S.A.) Inc., interviewed for the management trainee program at Federal-Mogul, he says he “didn’t know anything about manufacturing and … wasn’t a car enthusiast.” That didn’t slow him down when it came to carving out an incredibly successful career in automotive. Now with roughly 35 years under his belt, Norko says he still lives by the guidance he was given by the mentors he had while just starting out.
“Fortunately, I had an angel in Southfield, Michigan, who was keeping his eye out for me,” said Norko. “His name was Don Thorpe, God rest his soul. He was the national sales manager for the sales division that called on NAPA and every time I would come back to Southfield, he would always look me up and we’d have lunch or have dinner. He wanted me in the sales group. He got his wish and I went into to NAPA sales for Federal-Mogul. I spent some time there and then I went into heavy-duty sales, and then into distribution. Then, they brought me back to be in finance. So, the first eight years, I really got a good dose of being a management trainee in different functional areas from sales to distribution and finance.”
Norko credits another important mentor in his career as helping him learn the key to being a successful sales professional.
“Another strong mentor was Bob Show, God rest his soul as well,” said Norko. “Bob was the national sales manager of heavy-duty sales at Federal-Mogul and really taught [me] the foundation that I still use with my group. The first thing he said to me when I took the job up in Minnesota in heavy-duty sales was, ‘You know, Brian, I really don’t care about writing big orders here. The next three or four months, what I care about is you get to know your customers and establishing a very good relationship with your customers. When I come back up in four months, I’m going to talk to some people and see if they know you,’ and he did.”
The experience Norko gained while working in a variety of roles in the Federal-Mogul management trainee program made him a firm believer in the value not only of relationships, but in having a wide variety of skills as an aftermarket executive. When speaking to students about potential career paths in the aftermarket, this is something Norko is passionate about.
In this episode, Bill and Brian also dive into:
AMN Drivetime Video: Roger McCollum Says Leadership Starts Voluntarily (VIDEO)
AMN Drivetime Video: AMN Drivetime: Dave Marsh Of ACDelco (VIDEO)
AMN Drivetime Video: AMN Drivetime: Vange Proimos (VIDEO)
AMN Drivetime Video: AMN DriveTime: Bill Long (Video)
Technical resources to help diagnose and repair engine-related service issues.